QA Cafe Introduces CloudShark™, a Secure Cloud-based Solution for Storing and Sharing Packet Capture Files
Virtual Platform Enables Enterprises and Service Providers to Accelerate Troubleshooting and Protect Capture Files from Data Breaches
PORTSMOUTH, NH, June 6, 2011 — QA Cafe, a leading provider of IP testing solutions, today announced the availability of CloudShark, a secure platform for storing and sharing packet capture files. Network engineers, VoIP service providers, and other IT engineers rely on capture files, which record network traffic, to troubleshoot applications and networks. Using CloudShark, authorized engineers can upload capture files to a secure software repository. They can tag capture files to make them easier to find and annotate them with comments and questions. They can also share files with other engineers, who can access the files through CloudShark’s secure browser-based interface. CloudShark enables users to view capture files from any device with a Web browser,including smartphones or tablets such as iPads. The CloudShark platform is available as a software-only virtual appliance or a turn-key, rack-mountable 1U hardware appliance, the CloudShark PCA1000.
TalkFree, a leading provider of VoIP services to resellers, is using CloudShark to share capture files among its operations and support teams and its customers. “CloudShark gives us the ability to analyze and resolve issues much faster,” said Colin Brown, director of network operations at TalkFree. “We deal with over 100 carriers on our platform, so we have an abundance of SIP trace files to manage, and they are much easier to administer using CloudShark’s centralized storage. Rather than emailing files back and forth, now we simply email a link and our engineers and customers can view a file on a mobile device such as a smartphone or iPad. We’re very pleased with the CloudShark solution and so are our customers. When they see it they say `What’s this? I want it.’”
“Capture files are invaluable assets for network analysis and troubleshooting, but until now IT organizations have had no way of securely organizing and sharing their capture files,” said Joe McEachern, founder and president of QA Cafe. “CloudShark makes it easy for engineers to collaborate, even if they’re not carrying network analyzers. CloudShark also helps organizations ensure that capture files containing confidential data never fall into the wrong hands, leading to a data breach or violation of regulations such as HIPAA or SOX.”
QA Cafe has launched an Early Adopter program for CloudShark. For details, please write to sales@cloudshark.org or call 1 (877) 332-0784 in the U.S. or Canada.
About QA Cafe, LLC
QA Cafe, a privately held company headquartered in Portsmouth, NH, is a leading provider of IP testing solutions that allow telecom and datacom developers and test engineers to quickly and reliably test crucial IP functionality. The company developed CloudShark to make it easy for testers, network managers, field technicians, and other IT engineers to securely store, manage, and share packet capture files. QA Cafe’s flagship test product, CDRouter™, is used today by most of the major manufacturers of routers and CPE devices in the Far East, North America, Europe and Asia. For more information about CloudShark, please visit www.cloudshark.org.
